Pay my mortgage
24/7 Mortgage Servicing with My Loan Care
Where do I send my payments?
Your loan is transferred to Stearns c/o LoanCare at closing. Payments can be mailed to the following:
General (without mortgage statement) :
Stearns c/o LoanCare
PO BOX 8068
Virginia Beach, VA 23450
Overnight:
Stearns c/o LoanCare
3637 Sentara Way,
Virginia Beach, VA 23452
East Coast:
Stearns c/o LoanCare
PO BOX 37628
Philadelphia, PA 19101
West Coast:
Stearns c/o LoanCare
PO BOX 60509
City of Industry, CA 91716
How do I contact LoanCare?
LoanCare can be contacted via phone at (855) 703-7266 or via email at stearnsloaninquiry@myloancare.com
Where can I access my loan information and setup ACH payments?
All of your loan information can be accessed by visiting https://stearns.myloancare.com/
What telephone number can I use to pay by phone?
Is there a fee for online or telephone payments?
If you pay online in the first four days it is free. If you pay via phone, there is a $15 charge for Customer Reps and a $5 charge for Televoice.